ajila - Degraded performance ajila Cloud TEST – Incident details

Please note: The uptime reported below is calculated on a 24/7 basis. However, our SLAs are based on business hours which could differ from the uptime shown.

Degraded performance ajila Cloud TEST

Resolved
Degraded performance
Started about 1 year agoLasted 7 days

Affected

Ajila Services TEST Environment

Degraded performance from 7:22 AM to 1:51 PM

Forms Hub Service TEST

Degraded performance from 7:22 AM to 1:51 PM

Swisscom Sign Service TEST

Degraded performance from 7:22 AM to 1:51 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.
    All services are operating normally.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

    If you still encounter problems please try the following:

    • Delete the local Browser Cache and restart the Browser.

    If this doesn't help, please create a ticket here:
    https://help.ajila.io

  • Investigating
    Investigating

    We have identified degraded performance on our TEST environment. We are investigating the issue.

    Note: This issue does not affect the production systems.