ajila - ajila Cloud Services not accessible – Details zu Vorfällen

Alle Systeme funktionieren

Please note: The uptime reported below is calculated on a 24/7 basis. However, our SLAs are based on business hours which could differ from the uptime shown.

ajila Cloud Services not accessible

Gelöst
Großer Ausfall
Aufgetreten am vor fast 2 JahrenDauerte etwa 5 Stunden

Betroffen

Ajila Services

Großer Ausfall aus 4:17 AM zu 9:00 AM

Forms Hub Service

Großer Ausfall aus 4:17 AM zu 9:00 AM

Swisscom Sign Service

Großer Ausfall aus 4:17 AM zu 9:00 AM

Aktualisierung
  • Gelöst
    Gelöst

    A routine maintenance job has led to an inconsistent state of our AEM servers resulting in requests being answered.

    We strive to provide you the best service possible. Therefore, the following improvements were taken immediately:

    • We have split our maintenance jobs to have them run on only a subset of servers at a time

    • Monitoring of our services was improved to verify successful maintenance more accurately

    We apologize for the inconvenience this has caused you and wish you a great day.

  • Überprüfung
    Überprüfung

    Service availability has been restored and are stabilizing

  • Identifizierung
    Identifizierung

    AEM services are not responding

  • Analyse
    Analyse

    We are analyzing the issue.