ajila - Issue with International SMS Delivery – Incident details

Experiencing partially degraded performance

Please note: The uptime reported below is calculated on a 24/7 basis. However, our SLAs are based on business hours which could differ from the uptime shown.

Issue with International SMS Delivery

Investigating
Degraded performance
Started 3 days ago

Affected

Ajila Services

Degraded performance from 7:00 AM to 12:00 AM

Forms Hub Service

Degraded performance from 7:00 AM to 12:00 AM

Swisscom Sign Service

Degraded performance from 7:00 AM to 12:00 AM

Swisscom Sign Cockpit Service

Degraded performance from 7:00 AM to 12:00 AM

Ajila Services TEST Environment

Degraded performance from 7:00 AM to 12:00 AM

Forms Hub Service TEST

Degraded performance from 7:00 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    We are aware of an issue that is currently impacting SMS delivery to international phone numbers.

    Our team is actively investigating the cause and working towards a resolution. We appreciate your patience and will keep you informed of any updates.