ajila - Notice history

All systems operational

Please note: The uptime reported below is calculated on a 24/7 basis. However, our SLAs are based on business hours which could differ from the uptime shown.

Operational

Forms Hub Service - Operational

100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Swisscom Sign Service - Operational

100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Swisscom Sign Cockpit Service - Operational

100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Communication Hub Service - Operational

100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Notice history

View current status

Jan 2024

Slow response when accessing AEM services
ResolvedDegraded performance3 hours 15 minutes
  • Resolved
    UTC
    Resolved

    Summary of Impact: Between 05:00 CET on January 29 2024 and 08:15 CET on January 29 2024, as a customer you may have experienced issues when opening and submitting forms.

    Preliminary Root Cause: We determined that one of the AEM publishers was in an unhealthy state.

    Mitigation: The system immediately responded with not routing any more traffic to this defective publisher. Measures were taken to replace the machine with a new one. Performance is back to normal.

  • Investigating
    UTC
    Investigating

    As a customer you may have experienced issues when …

    … accessing forms
    … submitting forms
    … using the Digital Deals / Blink service

    We are analyzing the issue.

Dec 2023

No notices reported this month

Nov 2023

No notices reported this month

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Nov 2023 to Jan 2024

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