ajila - E-Mail Delivery Delays – Incident details

All systems operational

Please note: The uptime reported below is calculated on a 24/7 basis. However, our SLAs are based on business hours which could differ from the uptime shown.

E-Mail Delivery Delays

Resolved
Partial outage
Started 2 days agoLasted about 9 hours

Affected

Ajila Services

Degraded performance from 12:59 PM to 3:41 PM, Partial outage from 3:41 PM to 9:35 PM

Swisscom Sign Service

Degraded performance from 12:59 PM to 3:41 PM, Partial outage from 3:41 PM to 9:35 PM

Swisscom Sign Cockpit Service

Degraded performance from 12:59 PM to 3:41 PM, Partial outage from 3:41 PM to 9:35 PM

Ajila Services TEST Environment

Degraded performance from 12:59 PM to 3:41 PM, Partial outage from 3:41 PM to 9:35 PM

Swisscom Sign Service TEST

Degraded performance from 12:59 PM to 3:41 PM, Partial outage from 3:41 PM to 9:35 PM

Swisscom Sign Cockpit Service TEST

Degraded performance from 12:59 PM to 3:41 PM, Partial outage from 3:41 PM to 9:35 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Update

    We are currently experiencing a partial outage in email delivery due to an outage with one of our supplier systems. Our team is working to resolve the issue as quickly as possible.

    We apologize for any inconvenience and appreciate your patience. Further updates will be provided as soon as the system is back to normal.

  • Identified
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    We identified the issue and are working on resolving the issue.

  • Investigating
    Investigating

    We are currently experiencing an issue causing delays in email delivery. Our team is investigating the cause and working to resolve the problem as quickly as possible. During this time, you may notice that some emails are being delayed.

    We will provide updates as soon as we have more information. Thank you for your patience.