ajila - Geschichte beachten

Alle Systeme funktionieren

Please note: The uptime reported below is calculated on a 24/7 basis. However, our SLAs are based on business hours which could differ from the uptime shown.

Funktionsfähig

Forms Hub Service - Funktionsfähig

100% - Betriebszeit
Juni 2022 · 99.87%Juli · 100.0%Aug. · 100.0%

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Juni 2022
Juli 2022
Aug. 2022

Swisscom Sign Service - Funktionsfähig

100% - Betriebszeit
Juni 2022 · 100.0%Juli · 100.0%Aug. · 100.0%

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Juni 2022
Juli 2022
Aug. 2022

Swisscom Sign Cockpit Service - Funktionsfähig

100% - Betriebszeit
Juni 2022 · 100.0%Juli · 100.0%Aug. · 100.0%

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Juni 2022
Juli 2022
Aug. 2022

Communication Hub Service - Funktionsfähig

100% - Betriebszeit
Juni 2022 · 100.0%Juli · 100.0%Aug. · 100.0%

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Juni 2022
Juli 2022
Aug. 2022

Geschichte beachten

Aug. 2022

DNS Issues
  • Gelöst
    Gelöst

    The issue was resolved.

  • Identifizierung
    Identifizierung

    Summary of Impact: Between 8:00 CET on August 30 2022 and 13:00 CET on 22 Nov 2022, as a customer you may have experienced issues using our services.

    Root Cause: This was due to the fact that our underlying cloud provider Microsoft was having issues resolving domain names (dns service issue).

    Mitigation: Since our services are caching DNS requests, we are not aware of any service interruption other than a mandatory reboot of our cluster to resolve the issue. The reboot took about 10 minutes and was initiated at 12:36 CET.

    All services are up and running again without any DNS issues.

    If you have further questions, please contact us at https://servicedesk.ajila.com.

Juli 2022

Diesen Monat wurden keine Benachrichtigungen gemeldet

Juni 2022

Test stage outage
  • Gelöst
    Gelöst

    Summary of Impact: Between 13:00 CET on 02 Jun 2022 and 16:00 CET on 02 Jun 2022, as a customer you may have experienced issues when accessing or using a digital.deals application on the Test-Environment.

    Preliminary Root Cause: We determined that a update of a service multiplied database entries and flooded our database cluster.

    Mitigation: We have stopped the affected service so no new entries can be created and the affected service had to be restored to a properly working version.

  • Analyse
    Analyse

    There is currently a issue with our Test Stage. Therefore our Digital Deals Services are not available.

    Production is not affected!

Juni 2022 zu Aug. 2022

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