Incident Summary
Between Tuesday, August 26, 2025, 18:00, and Wednesday, August 27, 2025, 8:30, the FormsHub service experienced limited availability.
Impact
Some requests to the FormsHub service were delayed or could not be processed successfully.
Root Cause
During a planned infrastructure adjustment, an unexpected issue occurred, leading to reduced availability of the service.
Resolution
The affected component was adjusted, and the systems have been running stably since Wednesday, August 27, 2025, 8:30.
Next Steps / Prevention
Additional monitoring and safeguard measures have been implemented to detect and prevent similar incidents at an early stage in the future.
