ajila - Notice history

All systems operational

Please note: The uptime reported below is calculated on a 24/7 basis. However, our SLAs are based on business hours which could differ from the uptime shown.

Operational

Forms Hub Service - Operational

100% - uptime
Aug 2024 ยท 100.0%Sep ยท 100.0%Oct ยท 100.0%

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Aug 2024
Sep 2024
Oct 2024

Swisscom Sign Service - Operational

100% - uptime
Aug 2024 ยท 100.0%Sep ยท 99.75%Oct ยท 100.0%

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Aug 2024
Sep 2024
Oct 2024

Swisscom Sign Cockpit Service - Operational

100% - uptime
Aug 2024 ยท 98.80%Sep ยท 99.75%Oct ยท 100.0%

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Aug 2024
Sep 2024
Oct 2024

Communication Hub Service - Operational

100% - uptime
Aug 2024 ยท 100.0%Sep ยท 100.0%Oct ยท 100.0%

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Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

Maintenance Window October 2024
  • Completed
    26. October 2024 at 03:00
    Completed
    26. October 2024 at 03:00
    Maintenance has completed successfully
  • In progress
    25. October 2024 at 23:00
    In progress
    25. October 2024 at 23:00
    Maintenance is now in progress
  • Planned
    25. October 2024 at 23:00
    Planned
    25. October 2024 at 23:00
    We are planning for a scheduled maintenance during that time.

Sep 2024

Ajila Services TEST Environment not available
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
E-Mail Delivery Delays
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We are currently experiencing a partial outage in email delivery due to an outage with one of our supplier systems. Our team is working to resolve the issue as quickly as possible.

    We apologize for any inconvenience and appreciate your patience. Further updates will be provided as soon as the system is back to normal.

  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    We identified the issue and are working on resolving the issue.

  • Investigating
    Investigating

    We are currently experiencing an issue causing delays in email delivery. Our team is investigating the cause and working to resolve the problem as quickly as possible. During this time, you may notice that some emails are being delayed.

    We will provide updates as soon as we have more information. Thank you for your patience.

Aug 2024

E-Mail Delivery Delays
  • Resolved
    Resolved

    All the outstanding E-Mails were sent out and the Service is running properly again.

  • Monitoring
    Monitoring

    We have received customer feedback indicating that emails are not being sent out correctly.

    Our monitoring system alerted us to a slowdown in the service, and we have taken immediate action to resolve the issue. Currently, all outstanding emails are being sent, but it will take some time to clear the queue.

    Thank you for your understanding.

Swisscom Sign Cockpit Login Issues
  • Resolved
    Resolved

    This incident has been resolved and the service is available again.

  • Identified
    Identified

    We identified the root cause and are working with our partners to restore the functionality.

  • Investigating
    Investigating

    At the moment a login to the Swisscom Sign Cockpit is not possible.

    We are investigating this incident.

Aug 2024 to Oct 2024

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